Implications for humanitarian action and principles
Engaging with narratives is a critical part of humanitarian response. While in the case of Ukraine, this proved near unavoidable, the research provides a clear rationale for doing so across global humanitarian responses
Karen Hargrave, Research Lead
Methodology
Study Focus: Explores how narratives influenced humanitarian response and policy related to Russia’s war in Ukraine, focusing on Ukraine, Poland, and the UK.
Narrative Analysis: Applied approaches from previous ODI studies on the role of narratives in policy and humanitarian action.
Case Study Countries:● Ukraine: Directly affected by war and humanitarian action.● Poland: Key regional host country for Ukrainian refugees.● United Kingdom: A major donor country with a high-profile refugee hosting program.
Data Collection
Desk Review● Extensive analysis of published and grey literature, including media coverage, humanitarian reports, and policy documents.● Focused on narratives emerging in each country, updated through May 2024.
● Key Informant Interviews (KIIs)● Conducted 81 interviews across Ukraine, Poland, and the UK.● Respondents: staff from international and local humanitarian organizations, donors, journalists, academics, and government officials.● Mix of in-person and remote interviews.
SenseMaker Survey● Conducted between December 2023 - March 2024.● Collected 611 responses from affected individuals, local responders, and humanitarian staff.● Targeted participants in Ukraine (35%), Poland (29%), and the UK (36%).● Primarily Ukrainian-speaking respondents (two-thirds), with 82% identifying as women.● Survey gathered perspectives on solidarity, vulnerability, and fairness in humanitarian assistance.
Validation Workshops● Held in Kyiv, Warsaw, and London in May-June 2024.● Included representatives from civil society, humanitarian organizations, media, and government.● Used to review and validate findings and gather updates on narrative shifts since initial data collection.
Analysis Methods
Narrative Analysis Framework● Applied narrative policy analysis to identify key storylines and frames shaping policy and humanitarian response.● Examined how different actors (governments, civil society, media, donors) constructed and deployed narratives.● Focused on how these narratives influenced funding, policy decisions, public opinion, and humanitarian operations.
Thematic Coding and Triangulation● KIIs and SenseMaker survey data coded for emerging themes using qualitative analysis software.● Cross-checked findings with desk review data and validation workshop insights.● Comparative analysis across countries and actor types to assess how narratives varied or aligned.
Quantitative Data Integration● Survey responses used to generate descriptive statistics on perceptions of vulnerability, resilience, and solidarity.● Comparative analysis between displaced persons, humanitarian staff, and host community respondents.
Sampling
Geographic Scope: Ukraine (safe and frontline areas), Poland (major cities and border regions), and the UK (across regions receiving Ukrainian refugees).Respondent Types:● Displaced Ukrainians.● Returnees.● Refugee hosts.● People receiving or providing humanitarian assistance.● Those living near frontlines or in formerly occupied areas.Demographics: 82% women, 15% men.Mix of displaced persons, aid recipients, local responders, and hosts.
Study Limitations
● Gender Bias: Low participation from Ukrainian men due to conscription.● Geographic Gaps: No data from Russian-occupied territories.● Sampling Approach: Convenience sampling means findings are indicative, not representative.● Research Fatigue: Particularly among Ukrainians in Poland, limiting direct refugee perspectives there.● Institutional Gaps: Low interview response rates from UN agencies and senior government officials.
Research Team
Karen Hargrave
John Bryant
Sarian Jarosz
Sasha Tselishcheva
Maryana Zaviyska
Acknowledgements
Many thanks go to all those in Ukraine, Poland and the United Kingdom who gave up their time to contribute to the research, including through participation in interviews, the SenseMaker survey and workshops throughout the course of the research. The authors would like to thank Claire Clement, Silvia Colona, Etienne Berges, Jo Moore and Diletta Lauro from the British Red Cross for their support and thoughtful advisory input throughout the project. Many thanks also go to Witold Klaus, Aleksandra Fertlinska and Magdalena Nazimek (at Migration Consortium) and Taras Tymchuk (at Open Space Works Ukraine) for their support to the project, and to Clement Bruce (in the Humanitarian Policy Group) for invaluable project management.
The report was greatly strengthened by peer review feedback, including from Phil Arnold, Izabella Main, Eleanor Davey, Olha Homonchuk and those who participated in focus group discussions in Ukraine and Poland. Thanks also go to Jessica Rennoldson, Almas Korotana, Sara Hussain and Kate Oliver for communications, policy engagement and publications support.
Finally, many thanks to Anna Ivanenko, who has brought the research to life with her engaging illustrations. Explore her work further at www.annaivanenko.com.
About this report
This paper is the culmination of a project supported by the British Red Cross – in partnership with Open Space Works Ukraine and Migration Consortium in Poland – examining the role played by narratives in driving policy decisions in relation to the humanitarian response to Russia’s war in Ukraine