System-wide and interagency level● Establish clear interagency coordination mechanisms across the full veteran pathway based on agreed roles, interaction rules, and referral procedures, rather than new coordinating bodies.● Introduce formalised referral pathways that prevent veterans and their families from having to coordinate services independently.● Ensure proactive, accessible communication on support opportunities as a shared responsibility of the entire system.

Public authorities (national level)● Ensure cross-sectoral coordination of veteran policy across key ministries, recognising its cross-cutting nature.● Provide stable state funding for core functions (mental health, rehabilitation, case management) to reduce dependence on donor programmes.● Develop national monitoring and evaluation mechanisms to inform policy adjustment and scaling.

Local self-government bodies (communities and local authorities)● Develop clear local service roadmaps and operational algorithms for working with veterans and their families.● Strengthen inter-municipal cooperation and mobile service formats, particularly for small and resource-constrained communities.● Systematically involve veterans and their families in planning, feedback, and local decision-making.

Military units, territorial recruitment, and social support centres● Ensure the systematic transfer of information at the point of discharge regarding available services and community-based support pathways.● Establish a mandatory entry point after demobilisation linking service members to local case management.

Civil society organisations and veteran spaces● Professionalise peer-to-peer models through training of veteran mentors and alignment with referral pathways.● Strengthen networking and coalitions to facilitate joint learning, practice exchange, and coordination.

International organisations and donors● Align veteran support programmes with national and local priorities, avoiding parallel systems.● Support coordination among donors to reduce fragmentation and the proliferation of incompatible models.

System-wide level● Shift from short-term projects to long-term capacity development approaches, recognising reintegration as a prolonged process.● Institutionalise effective practices through standards, training programmes, and policy decisions to ensure continuity.

Public authorities (national level)● Establish unified professional competency frameworks for specialists working with veterans and their families.● Ensure systematic access to supervision and continuous professional development as core elements of service quality.

Local self-government bodies (communities and local authorities)● Invest in sustainable professional teams, local infrastructure, and long-term support programmes rather than one-off benefits.● Treat veteran spaces, adaptive sports, and mobile services as core reintegration tools rather than add-ons.

Civil society organisations and veteran initiatives● Strengthen organisational sustainability through investment in teams, management capacity, and institutional memory.● Document and formalise successful practices for use in advocacy and system development.

Frontline professionals (psychologists, social workers, veteran support specialists)● Support regular professional development focused on trauma, crisis situations, and family dynamics.● Ensure access to regular supervision as a prerequisite for quality and professional resilience.

International organisations and donors● Invest in long-term institutional and professional capacities of local actors, not only individual projects.● Support the analytical and strategic capacity of local actors to articulate systemic needs and programme priorities.●