A qualitative study exploring community perceptions of cash assistance

Round 1

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Round 2

The research employs a user journey methodology – a qualitative approach that focuses on visualising and understanding individuals‘ interactions with cash
assistance programmes. 

Round 3

The report presented research findings at a series of workshops with cash actors in Ukraine, to discuss underlying issues and jointly generate solutions, between May and July 2024. This involved around 200 people involved in cash programmes in Dnipro, Mykolaiv, Kyiv and online.

Round 4

The stories you’ll read were crafted by recipients themselves – women and men from frontline communities, caregivers, farmers, entrepreneurs, and ex-combatants. Through facilitated workshops, they co-created fictional characters that reflect their shared journeys – from learning about cash assistance to navigating complex systems and imagining what comes next